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Discussion topic: Broadband is terrible

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Avatar for Lynseyfi
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This message was authored by: Lynseyfi

Message posted on ‎27 Feb 2026 11:02 AM

Broadband is terrible

My internet continues to be so slow we can't really use it and having to use hotspot on my phone which is not ideal when I'm paying for Sky as well 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎27 Feb 2026 11:13 AM

Re: Broadband is terrible

Posted by a Superuser, not a Sky employee. Find out more

@Lynseyfi 

If the broadband has become slow see this link

https://www.sky.com/help/articles/broadband-diagnostic-start 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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