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Discussion topic: Broadband installation

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Ryandfv
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Broadband installation

‎10 Feb 2024 10:35 AM

Would it be possible to book an engineer to setup my broadband, I work away and my partner isn't able to install it

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Chrisee
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Superuser
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Re: Broadband installation

‎10 Feb 2024 01:03 PM

Posted by a Superuser, not a Sky employee. Find out more

@Ryandfv you are not talking to Sky by posting here but if your service is being activated remotely then Sky are unlikely to send out an engineer but you can ask. It really is not very complex the hub comes with a leaflet showing exactly what connects to what - the cables are colour coded.

 

Even if an an engineer attends to make the connection they only connect one devices to the hub the rest are is down to the customer. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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peter-marlow+1966
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Re: Broadband installation

‎10 Feb 2024 03:57 PM

We are all customers  on here , you  need  to ring  sky  and  arrange  it

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