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Discussion topic: Broadband installation

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This message was authored by: Sreejith

Message posted on ‎21 Dec 2023 10:06 AM

Broadband installation

I am waiting for an engineer for set up my broadband; however I didn't get any communication from the team regarding this. Please confirm are they coming today between 8 am and 6pm? 
many thanks 

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This message was authored by: GD1

Message posted on ‎21 Dec 2023 10:18 AM

Re: Broadband installation

Posted by a Superuser, not a Sky employee. Find out more

@Sreejith  I'm afraid no one on the forum would know if they are coming or not as we are all customers here.  What does your order tracking show?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Sreejith

Message posted on ‎21 Dec 2023 10:27 AM

Re: Broadband installation

Previously they came to fix broadband but they couldn't get the internet cable from the server post. So they suggested for rebooking hence  I booked for today. I am not sure how to confirm they are coming or not as I took annual leave today and waiting for them to come. 

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