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Discussion topic: Broadband hub

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This message was authored by: Steve66_

Broadband hub

Hi just received my hub for gigafast broadband but only have 1 cabke in bix which doesnt fit into the phone socket on the wall?? Any ideas
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This message was authored by: GD1

Re: Broadband hub

Posted by a Superuser, not a Sky employee. Find out more

@Steve66_  If your getting Gigafast then you need to get an ONT installed, the hub would no longer plug into your phone line.

 

Is this a New install or an Upgrade? Do you have an activation date from Sky for the upgrade/install?

 

An ONT looks like this

 

GD1_0-1788853999216.png

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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