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Discussion topic: Broadband hub delivery

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This message was authored by Odin123 This message was authored by: Odin123

Broadband hub delivery

Does anyone know if I can get my new hub delivered to my current address as I haven't moved yet?

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This message was authored by GD1 This message was authored by: GD1

Re: Broadband hub delivery

Posted by a Superuser, not a Sky employee. Find out more

@Odin123  I belive it would need to be delivered to the supply address, if it can't be delivered you may be able to pick it up from the local sorting office to your new address if it's Royal Mail.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by HollyK291170 This message was authored by: HollyK291170

Re: Broadband hub delivery

Hi @Odin123 

 

I am in the same boat. Did you manage to get this sorted? If so, what did you need to do? 

Thanks

This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband hub delivery

Posted by a Superuser, not a Sky employee. Find out more

@HollyK291170 the postman should have left a card telling you where the hub is awaiting collection if they cannot deliver it to a person. Hubs are sent to the address the service is due to be at.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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