Broadband has dropped

[Swalks11]

Still no stability in the line since the engineer came out. Current outage this evening is the longest. It went down at 7:40pm. We have reset and unplugged but still no connection. 

[caesarome]

@Swalks11 

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

If this is of no help give Sky a call to report it to them.