Broadband engineer came but faulty again

[Susan2602]

I reported an issue with intermittent broadband this morning, you kindly sent an engineer out, on leaving all seemed Ok, less than hour after leaving I have again lost broadband  for approx 5 minutes, tests say it is now working ok.

there is obviously still an ongoing fault, please can this be looked at again, broadband is essential as I work from home 

[Tom-W19]

Hi @Susan2602 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147