@JamesR97 If your connection is still playing up this morning call Sky to report it issues after midnight can nbecdue to maintainance in which casecthings should be back to normal.
Sky's connection test measures the speed the modem is connected to the line assuming you have a seervice over a copper line and are accurate. If the connection drops the test wont work which if you think about it is pretty obvious but the test can tell you if there is a known issue in your area. The test works over a mobile connection. Full Fibre connections dont return the speed as the modem is not used but fibre speeds should always be what you are paying for as they dont vary due to line length etc..
You can check the connection speed on the modem youself by looking at the connection stats see Find your Sky Broadband router statistics
If you consider that the test is inaccurate because speed tests on devices are lower the explanation is simply thst the connnection from the hub to the device is slower.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
