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Discussion topic: Broadband dropping

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Avatar for Dawnio
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This message was authored by: Dawnio

Message posted on ‎16 May 2024 08:53 AM

Broadband dropping

Hi

our broadband keeps dropping out. It's on them 20-30 mins later drops. Tv goes off as well. Can anyone advise. I was wondering if it had anything to do with the sun giving of the flares/ aurora? 

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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎16 May 2024 10:39 AM

Re: Broadband dropping

Posted by a Superuser, not a Sky employee. Find out more

@Dawnio Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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If you have found this solution helpful please tick this as the answer.
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