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Discussion topic: Broadband dropping

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This message was authored by: Lucy203

Broadband dropping

Hi, for the last week my broadband keeps dropping intermittently. We've rebooted the hub and it doesn't make a difference. I use this for my work and it's now been out for 10 minutes, this really isn't acceptable. Please can someone look into it asap and let me know what's happening. Thank you, Lucy

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This message was authored by: caesarome

Re: Broadband dropping

Posted by a Superuser, not a Sky employee. Find out more

@Lucy203 

What lights are lit on the hub and are any flashing on a different colour ?

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This message was authored by: JT15

Re: Broadband dropping

Same here, the internet and voice lights on the hub turn orange intermittently, dropping the connection. Been happening for a week or so!

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