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Discussion topic: Broadband dropping out constantly when windy

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This message was authored by: Cjaw12

Broadband dropping out constantly when windy

Is anyone else having issues with the broadband becoming virtually unusable when it's even slightly windy outside? The broadband keeps dropping out with every slightly above normal gust of wind. I am sure it's to do with the overhead cable (copper) but it didn't use to be this bad. The pole was recently replaced and it seems to have been worse since then. Very frustrating, thinking of switching to starlink. Thanks 

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This message was authored by: Brill+Gill

Re: Broadband dropping out constantly when windy

Posted by a Sky employee

Hi @Cjaw12, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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