Broadband dropping in and out. Sky Q boxes not connecting.

[Mick+Pettitt]

Had slow speeds for a few days. Phoned helpline this evening. Did a reset with Sky helper. Broadband speeds picked up initially but now we can't reconnect our Sky Q boxes and the internet keeps dropping randomly. When I follow fault finding process, Sky initially states that there is a problem then tells me all three faculties of the set up process are fine. Help please!

[Chrisee]

@Mick+Pettitt its not clear if you have spoken to Sky or used the online tools. I would give Sky a call as they should send an engineer out if Q boxes are not connecting. However if you want support from forum members please post your Sky hub's stats see Find your Sky Broadband router statistics