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Discussion topic: Ive just had the sky max fitted but my Wifi is off every morning. Any ideas?

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This message was authored by Patgarner This message was authored by: Patgarner

Ive just had the sky max fitted but my Wifi is off every morning. Any ideas?

Just had Sky Max fibre optic broadband fitted but every morning my wifi is off and it takes hours for its name to appear on the wifi in area list. Its like it just doesnt see it but then after a couple of hours it will appear. Ive tried everything. Turned off and on again, the hub box has the white light at the front and i have a booster, but it still drops for hours
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This message was authored by Chrisee This message was authored by: Chrisee

Re: Ive just had the sky max fitted but my Wifi is off every morning. Any ideas?

Posted by a Superuser, not a Sky employee. Find out more

@Patgarner when you add a pod extender the system takes 24 hours or so to optimise so you may have to give it more time. Is it specific devices thst dont pick up,the SSID initially or every device? If it is specific devices ensure you have set them to trust the connection so they connect automatically. 

That said  if the issue continues get Sky to send an engineer to check the set up.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Patgarner
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This message was authored by Patgarner This message was authored by: Patgarner

Re: Ive just had the sky max fitted but my Wifi is off every morning. Any ideas?

Hi, thanks for the reply. Its every device which tries to connect via wifi. I'll give it a couple more days to bed in then I'll contact sky. Thank you

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