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Discussion topic: Broadband dropping a day after choosing to switch to another provider.

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This message was authored by MollyW98 This message was authored by: MollyW98

Broadband dropping a day after choosing to switch to another provider.

Hi,

I have decided to switch provider, I have never had any issues with the broadband until literally hours of arranging the switch.

 

The broadband is dropping constantly, we have had an engineer come out and they cannot find any issues.

 

I cannot get through to anyone who can help as I do not believe this to be an issue on my side but Sky's side.

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Broadband dropping a day after choosing to switch to another provider.

Posted by a Superuser, not a Sky employee. Find out more

@MollyW98 

Can you please post your router stats

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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