Broadband dropping Wired & Wifi

[SuperTom]

Hello, 

My internet keeps dropping every hour or so, I have my PS5 wired into a mini router which is plugged into a booster. This has never been an issue until today, my wifi is also dropping, I am having to reset the wifi box each time, it's becoming a bit of a joke.

[cookiemonsteruk]

@SuperTom 

Can you post your hub stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

[SuperTom]

 Hi @cookiemonsteruk this is my statistics page.

Thanks

Tom

[Jamesy90]

Is this resolved as I also having this same issue recently

usually the internet light goes off or orange

[cookiemonsteruk]

@SuperTom 

Its hard to make out the up times at the end of the 2.4ghz and 5ghz wifi.

Does the internet light turn amber on the hub and does the los on your ont turn red ?

[Highlinder]

@Jamesy90  If you look at the time the OP posted then you would see it was not long before you. Does this only happen if you are doing something or does it just drop the connection?

[SuperTom]

@cookiemonsteruk 

Nope, all stays green but when I try to download a game on the PS, it just says unable to due to connection, then my Android box goes down as their plugged into the booster.

Most of the time though, the wifi will stay up for a bit longer and then go down.

[Highlinder]

@cookiemonsteruk  Reading the OP post I can't see where they said which speed they are getting unless that is in the picture that has not been approved yet.

[SuperTom]

@cookiemonsteruk 

Updated times

2.4 currently 30.54

5 currently30.28

[cookiemonsteruk]

@SuperTom 

Could you copy and paste the image with the current system time, wanoe time and 2.4 and 5ghz up time. I am trying to determine if there's any difference between them

[SuperTom]

Hi  @cookiemonsteruk 

I have attached a better screen shot