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Discussion topic: Broadband drop out

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This message was authored by: metboy454

Broadband drop out

My WiFi keeps dropping 

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This message was authored by: caesarome

Re: Broadband drop out

Posted by a Superuser, not a Sky employee. Find out more

@metboy454 

Try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.


If this is of no help give Sky a call to report it to them.

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This message was authored by: metboy454

Re: Broadband drop out

First thing I do. 

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