Broadband down

[Jacklukey]

Can you let me know if broadband in the London SE9 area is down 

[Highlinder]

@Jacklukey  What does the broadband tell you when you run it?

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.