0

Discussion topic: Broadband down time??

Reply
This message was authored by: Bristol-mum-

Broadband down time??

Does broadband have a down time? I have noticed on multiple occasions that the broadband doesn't work (therefore my sky stream doesn't work) between the hours of 3 and 4am. Really quite annoying when can't sleep at night and trying to watch something on TV. Don't have TV aerial so am limited to what I can put on.
Reply

All Replies

This message was authored by: Daniel0210

Re: Broadband down time??

Posted by a Superuser, not a Sky employee. Find out more

@Bristol-mum- 

At the times you mention it's possibly maintenance related. This is done overnight to minimise disruption as most customers are asleep. 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Reply