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Discussion topic: Broadband down - internet light not turning on

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This message was authored by Eni1 This message was authored by: Eni1

Broadband down - internet light not turning on

Broadband down on 25/12/24 when adults and kids are all on holiday!?

 

 

did a few tests and it says book engineer for 28/12 at the earliest with a £15 charge? 

 

i need this issue fixed.... how are the kids supposed to watch all the christmas movies!?

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband down - internet light not turning on

Posted by a Superuser, not a Sky employee. Find out more

@Eni1 Sky and Openreach are not work on domestic lines over the holiday and to get an engineer by 28/12is  pretty good going but as it is a Saturday there is a charge. It is bad luck to get a line fault over Christmas hopefully you can still enjor the day.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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