26 Oct 2022 05:19 AM
Broadband down in cv22. Tried all the online help (basically turn it on and off again)
got a message saying sky outage in my area.
Having problem connecting to hub apparently.
Had sky glass about a month it's garbage - had nothing but issues with it.
26 Oct 2022 05:57 AM
Posted by a Superuser, not a Sky employee. Find out moreIf there is an outage in your area it should be shown here:
https://www.sky.com/help/servicestatus/your-services/broadband
26 Oct 2022 06:07 AM
Posted by a Superuser, not a Sky employee. Find out moreActually @caesarome I find that running the connection test in the My Sky app over a mobile connection is more accurate as it reports issues missing from the status page which missed a major outage in the North West yesterday
@PamT55 try the MY Sky test if thst dosnt show anything give Sky a call once the lines open at 7am if you would like advice from forum members please post some more details of the issues you have been having ideally including a screen shot of the stats here Find your Sky Broadband router statistics
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