0

Discussion topic: Broadband disconnecting

Reply
This message was authored by Maximus6 This message was authored by: Maximus6

Broadband disconnecting

The last few weeks my wifi keeps going off and coming back on every couple of minutes, I've tried running tests and it says there isn't a problem 

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@Maximus6 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@Maximus6 what hapoens to the lights on your hub shen you get issues Lights on your Sky hub explained | Sky Help | Sky.com

 

If you post your hub's connection stats in the forum someone maybe able to work out what is going on see Find your Sky Broadband router statistics

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion