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Discussion topic: Broadband delay compensation
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This message was authored by: Ethan_brev
Message posted on 30 Oct 2025 11:04 AM
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Broadband delay compensation
I had to wait for my fill fibre installation from the 18th march until the 31st July. I was told I would be compensated and it added to my sky account, however upon completion and installation I never received this. What can I do as I was festering in this compensation into monthly budget?
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Oct 2025 12:22 PM
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Re: Broadband delay compensation
@Ethan_brev Have you called Sky to find out if this credit is going to be added to your account for the delay to your install of your full fibre broadband?
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