Broadband cuts out with any type of wind

[David1616]

My broadband cuts out with any type or wind. Its very frustrating and never had this problem woth virgin

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[MarkGoldsmith]

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@David1616 wrote:
My broadband cuts out with any type or wind. Its very frustrating and never had this problem woth virgin

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That will be because Virgin use their own infrastructure to provide the broadband service, whereas Sky use the Openreach infrastructure/network to provide a broadband service.

[TimmyBGood]

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@MarkGoldsmith wrote:

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@David1616 wrote:
My broadband cuts out with any type or wind. Its very frustrating and never had this problem woth virgin

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That will be because Virgin use their own infrastructure to provide the broadband service, 

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And it's typically underground...