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Discussion topic: Broadband credit - transfer to bank?

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This message was authored by: EC2025

Message posted on ‎06 Feb 2025 10:19 AM

Broadband credit - transfer to bank?

I have been given credit due to an installation delay. Rather than this come off my bill can i have the full amount refunded to my account 

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎06 Feb 2025 10:28 AM

Re: Broadband credit - transfer to bank?

Posted by a Superuser, not a Sky employee. Find out more

@EC2025  Any Auto Compensation is added as credit to your account, if the account is still live it will be used towards future bills and isn't normally refunded to your bank account.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: caesarome

Message posted on ‎06 Feb 2025 10:28 AM

Re: Broadband credit - transfer to bank?

Posted by a Superuser, not a Sky employee. Find out more

@EC2025 

It can only be used against future bills so can not be transfered to your bank account.

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