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This discussion topic has been answered Discussion topic: Broadband contract renewal

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This message was authored by: Robert+Lane

Re: Sky customer service phone number

Sky customer service number is

 

[removed]

 

It is ridiculously frustrating and a dreadful customer service experience trying to get to speak to somebody. We don't want to speak to a useless bot or use the awful website. 

 

Moderator Actions: Removed phone number

This message was authored by: JimM1

Re: Sky customer service phone number

@Robert+Lane The number is 150 from your sky talk  landline or a sky mobile also to sky Customer Service 8am to 8pm!

This message was authored by: Robert+Lane

Re: Sky customer service phone number

I haven't got a sky mobile.

 

This message was authored by: JimM1

Re: Sky customer service phone number

@Robert+Lane Then just use your sky talk landline.

This message was authored by: Robert+Lane

Re: Sky customer service phone number

I haven't got a sky talk landline either!!

This message was authored by: JimM1

Re: Sky customer service phone number

@Robert+Lane No sky broadband then.

This message was authored by: Robert+Lane

Re: Sky customer service phone number

Yep. Hence the frustration in not being able to ring up and speak to customer services

This message was authored by: JimM1

Re: Sky customer service phone number

@Robert+Lane So what happens when you try to call that specific number then?

This message was authored by: Daniel0210

Re: Sky customer service phone number

Posted by a Superuser, not a Sky employee. Find out more

@Robert+Lane 

You do have a Sky Talk landline as it's bundled with your broadband package but you have chosen not to connect an actual handset which is fine.

 

If you buy a cheap handset you only need to plug it in when you need to call Sky if and when there's an issue.


▪️ I AM NOT A SKY EMPLOYEE ▪️

NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Annjones

Re: Sky customer service phone number

Want to cancel my subscription 

This message was authored by: JimM1

Re: Sky customer service phone number

@Annjones Call sky to do that then, also here is the linked info below should you need it from the sky Help but for the Broadband only!

 

How to cancel your Sky Broadband | Sky Help | Sky.com | Sky Help | Sky.com

 

 

This message was authored by: Chrisee

Re: Sky customer service phone number

Posted by a Superuser, not a Sky employee. Find out more

@Annjones see https://www.sky.com/help/articles/cancel-sky-broadband 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Lynneybobs

Re: Sky customer service phone number

My TV Sky channels have gone off again. This happened 6 days ago. It says insert viewing card. I don't have a viewing card

This message was authored by: Chrisee

Re: Sky customer service phone number

Posted by a Superuser, not a Sky employee. Find out more

@Lynneybobs what Sky TV system do you have Sky Q, SkyHD+, Sky Sream ir Sky Glass so your post can be moved to the relevant forum?

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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