Broadband constantly dropping all day

[Ryan3184]

I've had full fibre for a few years now with almost no issues but today it is constantly dropping! My Sky app says no issues in my area and the connection test is fine, all very strange. Never had anything like this for years.

[Chrisee]

@Ryan3184 if you have full fibre what is happening to the lights on the ONT in particular is there a red light? If somtherecis an issue with the fibre network you need to reportvto Sky. If there isnt then check the leds on the hub using this trouble shooter https://www.sky.com/help/articles/hub-lights-explained-start

Full fibre while being far more resiliant than services over copper is not immune from issues.

[Ryan3184]

The power, Internet & WiFi leds are green but the voice one stays orange! I've rebooted the router again and they are all green for now but for how long though I don't know 😆