Discussion topic: Broadband connectivity
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Message posted on 10 Jul 2025 10:23 PM
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Broadband connectivity
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Message posted on 10 Jul 2025 11:05 PM
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Re: Broadband connectivity
@Adam1985240822 wrote:
Every night for the past 3 nights there has been limited connection
If this is happening overnight then it could be maintenance taking place by Openreach, outside these times then try a line test:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If this is of no help give Sky a call to report it to them.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 10 Jul 2025 11:17 PM
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Re: Broadband connectivity
Done all that. Wasn't going to call them so late as need to get my beauty sleep. There was meant to be an engineer working on it from afar a couple of days ago and still having the same issues.
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