Broadband connection

[debbied3494]

Broadband showing good speed to the house but some devices showing no internet and very slow to load up even the icon on laptop shows the connection. Been through all the troubleshooting available. Rang sky but only sent a link that wasn't any help at all. 24 hours in with sky and I'm fed up already. Thinking about cancelling.

[caesarome]

@debbied3494 

Try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

Select "No, I still need help" at the bottom on the above link.