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Discussion topic: Broadband connection

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This message was authored by: HayleySmith

Message posted on ‎31 Oct 2025 10:51 AM

Broadband connection

I seem to be having a problem with my broadband connection. Twice this morning within the space of an hour my broadband has lost connection, meaning I've had to switch off the router & leave for a few minutes. Then when I switch it back on & wait it reconnects with no problem. Every time I perform a service status check for my area it tells me there are no issues.

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This message was authored by: Highlinder

Message posted on ‎31 Oct 2025 11:36 AM

Re: Broadband connection

Posted by a Superuser, not a Sky employee. Find out more

@HayleySmith  Does your broadband not re-connect on its own after it drops? With the service checker that will only kick in after the connection being down for over 1 hour.

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