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Discussion topic: Broadband connection

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This message was authored by: DanniiJones22

Broadband connection

Since yesterday evening the WiFi has not been working and disconnecting. This needs to be resolved asap due to work before monday

 

i I want compensation for the days I'm unable to use as this is not fair I'm paying for a service that doesn't work 

 

thanks

 

 

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This message was authored by: TimmyBGood

Re: Broadband connection

Posted by a Superuser, not a Sky employee. Find out more

@DanniiJones22 

 

https://www.sky.com/help/articles/auto-compensation 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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