Discussion topic: Broadband connection

This message was authored by: tfvhhgbbh · ‎14 Sep 2023

When we first got broadband with sky we had a lot of dropped signal and buffering problems. Reluctant to waste time on the phone to you we waited and the problem settled over the next month to two.
This problem has returned, we frequently lose broadband as well as WiFi signal around the house. We frequently have to turn WiFi off and use our mobile data to go online and use our personal mobile hotspots for streaming.
We expected better service paying for Sky's top broadband.
Please help.
Regards

Shahid Afzal

This message was authored by: jamesn123 · ‎14 Sep 2023

Hi @tfvhhgbbh

Please post your router stats

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: Broadband connection

Broadband connection

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Re: Broadband connection

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