This discussion topic has been answered Discussion topic: Broadband connection

This message was authored by: Dawn2023 · ‎29 Mar 2024

Up until 1 hour ago my wifi was working fine. Now it says there's an account problem and needs to be activated. Yet been working fine for 4 months.. any help or anyone having the same issue?

This message was authored by: Dawn2023 · ‎29 Mar 2024

Hi thanks, it's working again. For whatever reason decided not to reconnect automatically and was being weird. Thanks for your reply though 🤗

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This message was authored by: Chrisee · ‎29 Mar 2024

@Dawn2023 if you are still stuck reboot your hub.if the problem remains check that the last payment was made from your bank. If your account has been restricted due to a payment issue see this link https://www.sky.com/help/articles/reinstate-a-sky-account-my-sky

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: Dawn2023 · ‎29 Mar 2024

Hi thanks, it's working again. For whatever reason decided not to reconnect automatically and was being weird. Thanks for your reply though 🤗

This discussion topic has been answered Discussion topic: Broadband connection

Broadband connection

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