Broadband connection problem

[Rukiyeatas]

Hi I have a problem with my broadband, it's resetting itself very often and not good connection I did report this problem before as well. I'm paying over £30 every month and I'm not happy at all what we gonna do about this situation please

[Greenfingers001]

Hi there, @Rukiyeatas  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147