Discussion topic: Broadband connection keeps dropping out
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Message posted on 15 Dec 2025 11:16 AM
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Broadband connection keeps dropping out
My broadband connection keeps dropping out every couple of minutes. It comes back online for a couple of minutes then drops out again; it's been doing this for an hour now. I've unplugged the router and pressed the reset button but the connection is still dropping out every couple of minutes.
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Message posted on 15 Dec 2025 12:25 PM
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Re: Broadband connection keeps dropping out
Message posted on 15 Dec 2025 04:31 PM
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Re: Broadband connection keeps dropping out
No idea where or how to report this to Sky, and the virtual assistant was worse than useless!! I don't know if it was coincidence or not, but I unplugged everything, including Sky Q box, for 10 minutes and when I switched everything back on it started working ok again!
Message posted on 15 Dec 2025 05:00 PM
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Re: Broadband connection keeps dropping out
Mine seems to be okay since the afternoon but was knocking me out of work calls etc all morning. I turned EVERYTHING off and back on again earlier but as of 2pm (ish) it seems to have improved 🤞🤞
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