15 Apr 2024 04:11 PM
Hello I am having issues with connection to the WiFi . It says it's good but I can't load the internet and apps and I'm on super fast broadband with boost it makes no sense . I've never had issues before and now I can't connect any of my devices after doing a reset on the router . I have a feeling its the router that's the issue . I have uploaded my statistics
15 Apr 2024 07:53 PM
Posted by a Superuser, not a Sky employee. Find out more@Fazz7866 the stats show your line has issues as the noise margin is over 9dB when it should be below 6dB. Whether Openreach will accept there is a fault though isnt certain as your speed is 55Mb/s which maybe above your guaranteed minimum. The rdcent bad weathervis causing a huge numbervof issues w ith copper lines like yours but it is worth talking to Sky to seecwhat they suggest.
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