17 Oct 2023 11:29 AM
Our Broadband connection drops every day at around 11am, We've had the router for a while, so it's not new. I've checked everything I can and all is working as it should but the router has to be re-booted each and every time it drops.
Any suggestions would be gratefully accepted.
Jackie
17 Oct 2023 09:03 PM
If the router is dropping at a set time each day it will likely be because of a piece of equipment switching on in the house or local area that is producing impulse noise. To find a solution you'll need to ascertain which piece of equipment is causing the issue, usually, it is a heating system or any equipment on a timer.
When you find the equipment causing the issue filters will need to be fitted or the piece of equipment fixed by an electrician.
19 Oct 2023 10:43 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @DaBeezNeez
PLease post your router stats next time the issue occurs & BEFORE you reboot the router if you need to reboot it.
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