Broadband cable

[Chloe780]

I am trying to connect my broadband but unfortunately the cable you have sent me is too short for me to be able to plug it in is there any way I could have a much larger cable in length 

[cookiemonsteruk]

@Chloe780 

What connection are you getting superfast fttc or ultrafast fttp

What cable were you sent . Ethernet or a dsl cable?

Are you trying to extend the distance between mastersocket/ont

[Chloe780]

It's the superfast broadband but I would need at least 5meters 

[cookiemonsteruk]

@Chloe780 

If it is superfast broadband via a traditional mastersocket the you are looking for a rj11-rj11 dsl cable.

However superfast can be delivered via fttp with an rj45-rj45 ethernet cable from the ont to the sky hub and can be bought at currys, dixons , argos etc for about £5-£10

The distance would not be a problem either

[Chloe780]

It's the cable with the plug that I need an extension on not the connection wire the one you plug into the socket 

[cookiemonsteruk]

@Chloe780 

What hub do you have?

Sky  don't supply longer power cables 

You could use either of the cables depending on your connection type to extend the hub location closer to the desired electric power socket

[Chloe780]

 

[cookiemonsteruk]

@Chloe780 

You could have a look at myvolts they may have longer lengths of the power cable. Just give them the model number on the back of the hub ie sr203 etc

https://myvolts.co.uk/

[jamesn123]

@Chloe780 

It is not recommended to try and extend the power lead for the Sky hub. If you need it to reach further you should use a power strip.