Broadband buffering

[4319]

Broadband has been buffering all week and done 3 apps to test speed 1. 48. 2. 18. And 3. 12. l am paying for 500 and l am 80 and not great online.

[Addie15]

Hi there, @4319. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.