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Discussion topic: Broadband box

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This message was authored by: ShxnnxnMatthews

Broadband box

My broadband box won't connect to the WiFi. I have reset it. I have followed to steps on the sky website. My WPS button isnt working for me to compete the connection by holding it down. How do I get hold of an actual person as it keeps bringing me to automated robot responses that are not helping. 

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This message was authored by: TimmyBGood

Re: Broadband box

Posted by a Superuser, not a Sky employee. Find out more

@ShxnnxnMatthews 

 

What kind of 'broadband box'?

 

With WPS it's a short press on the button of each device in turn.

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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