Broadband box

[DemiEdwards99]

On and off for 6 months now the internet keeps on dropping out and the box keeps being up orange lights. This has been on going, and keeps happening every other week

please can a new broadband box be sent out in replacement of this one.

i have tried to phone but cannot seem to get through, and every time we go onto the check my broadband it comes up as nothing wrong

thank you

[GD1]

@DemiEdwards99  Nothing can or will be sent to you on the back of a community post, no one here knows who you are or where you live.

Best option is to call Sky to check your line of you keep having outages.