02 Dec 2023 08:33 PM
Hi everyone,
I am a sky broadband customer and my broadband won't reach my upstairs. I have tried a normal branded wifi booster and it doesn't seem to be working.
Does anyone know how I would go about securing a sky broadband booster please?
T.I.A
02 Dec 2023 08:43 PM
Posted by a Superuser, not a Sky employee. Find out moreSky loans their booster hardware to broadband subscribers who have the 'Broadband Boost' add-on, or those with the WiFi Max product. You'll also find some Sky boosters have made it onto auction sites: those aren't particularly legitimate as they shouldn't be on sale anywhere.
02 Dec 2023 11:01 PM
Great thanks
how to I go about getting the Broadband boost package please?
Do I need to upgrade? Or just simply call and ask for it?
T.I.A
03 Dec 2023 08:26 AM
Posted by a Superuser, not a Sky employee. Find out more@Charlie2899 check you maybe able to add it from the My Sky app if you can't give Sky a call however note the speed guarantee is only 3Mb/s so its not that good value. You msy want to consider turning off the Sky hub's wifi and buying a whole home wifi set up and run that in Access Point mode it would not cost much more although there are complications if you have Sky Q.
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