Broadband boost not connecting

[Childsl]

My Sky Broadband Booster is not connecting. The only light showing is the power light. When I try and connect with the button on the end it does not light up at all. When I reset the power light goes red then green and back to the same. Any tips?

[Chrisee]

@Childsl you have to hold the WPS button you need to hold the button for a few seconds before the unit goes into search mode and the led starts flashing. If it still doesnt work you are going to have to call Sky to get the unit replaced.

More info here https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with