Discussion topic: Broadband and phone line not working
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Message posted on 20 Sep 2024 06:58 PM
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Broadband and phone line not working
My phone and broadband have not been working since Tuesday 17th September. I have not had any update or emails to advise what is going on. I work from home and this has made it impossible to work at my house. Can I have an update on what the issue is and when it is going to be fixed.
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Message posted on 20 Sep 2024 07:19 PM
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Re: Broadband and phone line not working
@LaurenDo wrote:
My phone and broadband have not been working since Tuesday 17th September. I have not had any update or emails to advise what is going on. I work from home and this has made it impossible to work at my house. Can I have an update on what the issue is and when it is going to be fixed.
Hi @LaurenDo
I have moved your post to the Broadband forum.
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
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