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Discussion topic: Broadband activation

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This message was authored by: Shauna91

Message posted on ‎02 Nov 2025 06:49 PM

Broadband activation

Broadband activation was meant to be Friday the 31st. It's the 2nd now and I still have no internet. Box is plugged in but internet light is orange.  When I check service on my account it says my broadband isn't with them? 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎02 Nov 2025 07:27 PM

Re: Broadband activation

Posted by a Superuser, not a Sky employee. Find out more

@Shauna91 

Are you switching from another supplier to Sky because if so it appears as though the activation hasn't taken place yet for some reason so you might want to see if you can call Sky about this to see if they have an update for you.

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This message was authored by: Shauna91

Message posted on ‎02 Nov 2025 07:35 PM

Re: Broadband activation

No there was no switch from a previous provider needed. 
I can't find a number to call from ROI? And the chat function is not helping.

 

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