My installation was running at full speed initially. When I noticed it has slowed weeks ago I starrs using the checker which would open with a WiFi warning and then processing to the tests it would take approx 30 seconds to report the router was ok and then connected devices wee OK. I have been running checks with broadbandchecker.co.uk from my phone and laptop(so over WiFi) which confirm that I'm getting between 62 and 72 down and 30 up. I live alone and have only three internet devices , a TV, my phone and laptop and it's rare that any more than two are working. I can see/feel the current poor download speeds and the independent checking tools confirm that your checking tool is over optimistic. I'd be grateful if you would monitor my connection and identify and resolve whatever issue is preventing me getting such low speeds . Thanks. PS I'd be grateful if you would confirm that the issue is being investigated.
