This discussion topic has been answered Discussion topic: Broadband/WiFi issues
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Message posted on 31 Mar 2026 07:29 AM
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Message posted on 31 Mar 2026 07:37 AM
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@Kulou12 when troublecshooting broadband issues switching the hub is a common first step in your case it has not worked probably because there iscan issue with your line. Call Sky when them when their lines open in a few minutes to getvan engineer assugned to check your connection. Intermittent faults are hard to sort as often there are no issues if the fault is not present when tested.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Message posted on 31 Mar 2026 07:37 AM
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@Kulou12 when troublecshooting broadband issues switching the hub is a common first step in your case it has not worked probably because there iscan issue with your line. Call Sky when them when their lines open in a few minutes to getvan engineer assugned to check your connection. Intermittent faults are hard to sort as often there are no issues if the fault is not present when tested.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 31 Mar 2026 08:08 AM
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Re: Broadband/WiFi issues
Been having issues with speed and general responsiveness when on WiFi all weekend as well.
Message posted on 31 Mar 2026 08:16 AM
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Re: Broadband/WiFi issues
Im currently on hold, sky seem to think its an issue with open reach. I'm really frustrated with it now.
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