Discussion topic: Broadband / WiFi intermittent

This message was authored by: Kelsey11 · ‎26 Oct 2024

Internet / WiFi keeps dropping out and has done so for the last 2 days.

App shows no connected devices which is incorrect.

Online broadband checked shows below speeds

- upload: 0.95 mbps

- download: 11.31mbps

This is significantly lower than the guaranteed speeds in my contract for ultrafast (upload 32 mbps / download 151mbps) and needs to be urgently fixed.

This message was authored by: cookiemonsteruk · ‎26 Oct 2024

@Kelsey11

Could you post your router stats

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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Discussion topic: Broadband / WiFi intermittent

Broadband / WiFi intermittent

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