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Discussion topic: Broadband Slow

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This message was authored by: KaoS+Bluey

Message posted on ‎05 Jul 2024 04:03 PM

Broadband Slow

In the last 24 hours, my internet speed has dropped from 50mb down/43 up to 2down/2up. Why is the speed so slow?

Screenshot 2024-07-05 160029.png

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎05 Jul 2024 04:06 PM

Re: Broadband Slow

Posted by a Superuser, not a Sky employee. Find out more

@KaoS+Bluey 

 

Could you log onto you router stats as shown below and wait 10 seconds before posting them

 

https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M1014...

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This message was authored by: KaoS+Bluey

Message posted on ‎05 Jul 2024 05:01 PM

Re: Broadband Slow

Screenshot 2024-07-05 170058.png

 

I will note that since i posted this, its jumped to 20mb down/20up

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