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Discussion topic: Broadband Signal is not constant Cable being eaten by Rats

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This message was authored by: UK+Dave

Message posted on ‎20 May 2025 11:49 AM

Broadband Signal is not constant Cable being eaten by Rats

My Broadband Signal is not constant, it drops out. The last time this happened, the supply cable to my house had been eaten through by Rats. What and when can something be done to resolve this problem i.e. replacing cable to an armoured cable?

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎20 May 2025 12:10 PM

Re: Broadband Signal is not constant Cable being eaten by Rats

Posted by a Superuser, not a Sky employee. Find out more

@UK+Dave  You created the same thread on 3 boards for the same issue, your 2 other threads have been removed to prevent duplication of answers, please be aware creating multiple threads like this can be viewed as spamming.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Chrisee

Message posted on ‎20 May 2025 12:11 PM

Re: Broadband Signal is not constant Cable being eaten by Rats

Posted by a Superuser, not a Sky employee. Find out more

@UK+Dave you need to call Sky who will communicate with Openreach who own the cable it is up to them as to what cable they use.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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