Posted by a Superuser, not a Sky employee. Find out more
@GerryBh1967 You said that you could search those kinds of sites, but are you also able to view the content when you click on the link for the sites in the Google search?
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Correct. I'm expecting the broadband shield to block from the search results and from being viewed. Surely it's not that difficult and it's something fundamental that sky needs to get right given that a large number of their customers will be families with children who should be protected.
Posted by a Superuser, not a Sky employee. Find out more
@GerryBh1967 If you are not able to control or change the settings in broadband sheild then give Sky a call. If you are in the UK then dial 150 on your landline handset and listen to the voice prompts and ignore if they try send you a text to come back here.
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Found this on sky's website...surely this should remove the items from search results?
Comes with Safe Search. It helps to protect young people from adult content. Filters explicit content from Google and Bing search results so you can feel safer allowing your children to browse the internet
I have now tried several times and cannot get through to speak to someone. The automated service keeps telling me to check not broadband with the online checker and then it cuts me off!
This is very frustrating, can someone please pick this up and help??
